Head of Sales - Insurance

Job purpose

The primary function of the role is to head the division to achieve the plans set. The role is to make sure that the division is headed in the right direction from all aspects of the business. The Head of Sales will report in to the group CEO.

Brief

• You will be the first in command and responsible for giving strategic direction to the team and guiding them towards the mission.

Duties and responsibilities

Responsibility

• Primary:

  • Manage the division from a profitability perspective consistently

  • Improve process, innovate strategy to achieve mission of the organization

  • Achieve targeted policy count

  • Introduction of new products and services to the team

  • Maintain, improve and introduce customer experience

  • Manage, develop, coach, control and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met

  • Assess the strengths and weaknesses of the sales team and manage the sales program accordingly

  • Continually develop knowledge of the business climate and competition

  • Prepare reporting as needed

• Secondary:

  • Represent the division as and when required with in the insurance vertical.

  • Work closely with the other divisions like finance to plan financials budgets, bring revenue optimization.

  • Developing high quality business strategies and plans ensuring their alignment with short-term and long-term objectives

Qualifications

• Education: Master in Management if work experience less than 10 years or Graduation in any stream with minimum 50% academic score if work experience more than 10 years.

• As Head of Sales the candidate is expected to have critical competence in four major areas listed below

1. Commitment to results

2. Passion to create a mark

3. Leading change

4. Motivating

Apart from the above, the candidate is expected have

1. Knowledge in finance management if coming from a non-finance background. (Basically knowledge to read financials like cash flow, balance sheet, P&L, revenue %, cost of sales etc.)

2. Knowledge in Organizational culture and values to help the mid-level managers head the right direction

Experience

• Proven experience in similar or senior management roles to turn around projects

• Experience in developing strategies aligning the mission of the division 

Skills:

• Excellent Leadership skills with communication skills in both writing and public speaking

• An entrepreneurial mind set with outstanding organizational skills

• Analytical and problem solving skill sets

Working conditions

This is a high-stress position based on full responsibility. Handles detailed, complex concepts and problems, balances multiple tasks simultaneously, and makes rapid decisions regarding administrative issues.

Plans and implements programs. Establishes strong and appropriate relationships with divisional CEOs/GMs, group CEO and above all customers. Develops smooth and constructive relationships with colleagues to bring in positive working culture.

Plans and meets deadlines. Maintains a flexible work schedule to meet the demands of executive management. Hours may be long and irregular. Demonstrates commitment to continued professional growth and development.

Direct reports

1. Senior Sales Manager

2. Sales Manager

3. AM Sales 

4. Team Lead

Dotted line Direct reports

1. Operations Manager