Head Of Systems

Job Purpose

The Senior Systems Manager oversees the planning, implementation, and tracking of a specific short-term project which has a beginning, an end and specified deliverables. 

Primary Duties and Responsibilities 

The Senior Systems Manager performs a wide range of duties including some or all of the following: 

Plan the project

• Define the scope of the project in collaboration with senior management

• Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project

• Determine the resources (time, money, equipment, etc) required to complete the project

• Develop a schedule for project completion that effectively allocates the resources to the activities

• Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required

• Determine the objectives and measures upon which the project will be evaluated at its completion

Staff the project

• In consultation with the appropriate manager, recruit, interview and select staff and/or volunteers with appropriate skills for the project activities

• Manage project staff and/or volunteers according to the established policies and practices of the organization

• Ensure that personnel files are properly maintained and kept confidential

• Ensure that all project personnel receive an appropriate orientation to the organization and the project

• Contract qualified consultants to work on the project as appropriate

Implement the project

• Execute the project according to the project plan

• Develop forms and records to document project activities

• Set up files to ensure that all project information is appropriately documented and secured

• Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project

• Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project

• Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards

Control the project

• Write reports on the project for the stakeholders

• Monitor project flow and variance to be reported to stakeholder on a real time basis

Evaluate the project

• Ensure that the project deliverables are on time, within the required level of quality

• Evaluate the outcomes of the project as established during the planning phase 

Qualifications 

• Education: University Degree in a related subject, preferred MBA/PGDBA from a reputed B-school or university.

• Scrum Master Certified will be an added advantage

Knowledge, skills and abilities

• Knowledge of project management

• Personal characteristics The Project Manager should demonstrate competence in some or all of the following:

• Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.

• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.

• Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.

• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.

• Lead: Positively influence others to achieve results that are in the best interest of the organization.

• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.

• Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.

• Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.

• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

• Experience: Minimum 8 to 12 years, 5 to 6 years planning and/or management experience

Working Conditions:

Sunday Fixed OFF and an alternative Saturdays can be availed as an OFF.

NB: This job description outlines a range of main duties. It is not exhaustive and can be varied in consultation with the post holder in order to reflect changes in the job or the organization.